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Soft-Skills Communication Training

 

 

   MEETINGS & DISCUSSIONS

English for Meetings

Participants collect specific phrases that help them to lead and participate in English language meetings.

Speaking Practice

Short practice activities (“mini-meetings”) allow the participants to practice the language they have been given.

Leading Practice

Each participant chooses a work-related or business topic, plans an agenda for that topic, and facilitates a meeting using that agenda.

This activity is captured as a video file and either copied to the participant's notebook computer or burned onto a DVD to take away after the course.

INTEGRATIVE NEGOTIATING STRATEGIES

This approach has been widely adopted in western business as a basis for finding creative, mutually beneficial solutions. It is often referred to as win-win negotiating. 

Integrative negotiating is especially useful when it is important to create and maintain an on-going business relationship.

 

DISTRIBUTIVE NEGOTIATING STRATEGIES

In contrast to the win-win approach, this is the win-lose approach that many people identify with traditional negotiating. It is also called competitive negotiation.

Distributive negotiating is useful when fixed sums must be divided and when long-term relationships are not necessarily desired. Tactics and counter-tactics are learned and practiced.

Balancing Advocacy and Inquiry

This strategy maintains that a greater area of potential solutions opens up when one becomes more open to feedback about one’s own ideas and at the same time more open to the ideas of others.   

Utilizing this method can diminish the western-style competitive behavior that conflicts with the cultural styles of many non-western nations. 

 

Six Thinking Hats

This discussion strategy helps to deal with complex or controversial topics. It helps to eliminate pointless repetition and to prevent more powerful members from dominating less powerful members.

It also helps to preserve creative ideas that otherwise are destroyed by negative thinking before they can be fully developed.


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